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Direct support, reservation inquiries, and official estate information.
Direct Reach
Speak with our team
Direct reach, official estate location, and reservations desk.
ARA Holidays Private Limited
Sitare Villas, 66/10, 66/11, 66/12, Havelock Road, Udhagamandalam (Ooty), The Nilgiris, Tamil Nadu — 643001
Payments & Grievance Redressal
Billing & Refund Complaints: Email stay@sitare.in with your booking reference and transaction ID.
Acknowledgement: Within 48 hours · Resolution: Within 7 business days.
Privacy Requests: Subject "Privacy request" (response within 7 business days).
Location
Finding Sitare
Sitare sits atop Havelock Road above Ooty town. We are 3.5 km from the Ooty Railway Station and approximately 88 km from Coimbatore International Airport (CJB). Airport and station pick-ups can be arranged upon advance notice.